FAQ

Does my dog need to be vaccinated?

Yes. All dogs who come to visit us must be kept up to date with annual vaccinations and kennel cough

Can I drop off lunch/chews with my dog?

Of course! We recommend sending your dog with a lunchtime meal or even a light bite, even if you don’t normally feed at lunch. Your dog will be more active at daycare than normal so might require a snack.

What happens if my dog gets ill in your care?

All our team are first aid qualified so you can rest assured that your dog is in the best care. We have a sick pup policy where pawrents are informed of any illnesses & if necessary we will also take your dog to the vet.

Can I visit the centre?

Unfortunately not. It is our utmost priority to ensure the dogs in our care feel happy and safe. The dogs are often startled and can become upset by strangers. However, we know how important it is to see where your pup is spending their days so we offer video tours. Please feel free to get in touch to arrange.

How old does my dog need to be?

As soon as your pup is fully vaccinated and allowed to mingle with other dogs their journey can begin.

What time can I expect my dog to be picked up/dropped off?

Due to our routes changing each day we are unable to give specific times. Our Happy Pup Buses are out on the road between 7.15am & 9.45am and 4pm & 6.45pm.

What does a typical day at daycare look like?

When your dog arrives they are greeted by a friendly member of staff to be checked in. After their things are hung on their peg & they have their Sals Pals ID tag on they are taken to a group best suited to them. During the morning your dog will enjoy monitored free play with their pals before tucking into lunch & having some downtime. In the afternoon we offer a variety of enrichment activities including puzzle games, shredding & (amateur) agility! Nearing the end of the day we wind down ready for going home & any mucky pups enjoy a warm shower.